Testimonials

“Regardless of a competitor’s claim of “free” equipment and unparalleled, superior customer service prior to meeting with Steve Whitmore, the truth is the entire staff at Whitmore Mechanical

1) professionally delivered on their word at a lower cost (with no high-pressure sales pitches),

2) were totally professional in their completing their work with skilled installation techniques customized to my house needs (inc. building a new platform outside exceeding city permit specifications with securing clips attached to unit),

3) were always respectful and helpful, and

4) as a local Trane dealership on Wilmington Island, did not disappoint with high quality equipment including a new 15 Seer Trane heat pump, air handler, all new flex ductwork, surge guards,  and an indoor return area enlargement/replacement.  They laid proper drop clothes throughout the house, worked steadily/thoroughly, and when their work was completed, cleaned/removed debris in a proper manner.  They also service what they sell and stand behind their work.  (I believe most customers kinda appreciate that!)

Although they are a small company, they are growing due in no small part to steadily developing a reputation for experienced, quality, professional work with satisfied customers – residential and commercial.  Although they do not spend freely on television commercials and could improve their advertising with painting their trucks and further targeting their public relations in a variety of ways, there appears no stopping “word of mouth” accolades!  It appears Steve understands if he holds advertising costs down to reasonably controlled levels, his customers ultimately reap the benefits of his stewardship.

Through my personal experience, if I were in the residential market for a new central HVAC system, I’d research, compare, and make the same choice all over again to employ the upward-trending, professional team at Whitmore Mechanical.  At this time, their standards appear high as they have proven to me they actually “walk the talk” and “deliver the goods” on their word and their quote.  On the foreseeable horizon for all of Chatham County and the Low Country area, Whitmore Mechanical appears to have earned and charted a course for a bright future.  I believe you would do yourself a disservice not to invite Steve to discuss your HVAC needs when that time comes as he certainly never tried to oversell me on accessories I did not need.  Honesty. I find that, too, refreshing in this day-and-age!”

D. B. Baker

Tybee Island, GA

“I own several rental properties on Tybee Island, but live in another town. When I started this business approximately five years ago, one of the first things that broke was the A/C in one of my properties. Another associate referred me to Steve Whitmore, who immediately fixed the A/C system. Over the years, I have called on Steve many times for all of my A/C and Heating needs, including the replacement of an entire unit. I can honestly say that Steve is very knowledgeable, honest, trustworthy, fair, and dedicated to doing a good job. But, in my position, the thing that I appreciate most is his amazing customer service! Anytime I call him, he always responds to the problem immediately! In this business, that is very important! I am so thankful for Steve and the fact that I can always count on him to get the job done!”

Rhonda Boyd
A-N-E Properties, LLC

“I operate one of the largest vacation rental companies on Tybee Island GA  and have used several different companies over the years for our AC service. We have never been more pleased with the job that is done by Whitmore Mechanical. They are always very quick to respond to our calls, and always do a great job getting the issues resolved. They are a team of trained specialists in their field, and hands down are the best techs around.”

Stacye C. Jarrell
Owner – Oceanfront Cottage Rentals LLC
“I have called Whitmore Mechanical for both my residential and rental property heating and cooling issues. I have used them many times, from a full replacement to a minor repair.  They have always been very prompt attending to the call and have always been able to properly diagnose the problem.  What I love about Whitmore Mechanical is that I know an ‘experienced’ technician will be coming to look at my problem.  They are extremely trustworthy and dependable, which is a value certainly hard to find these days.  I recently had an issue I thought would be an A/C replacement and it turned out to be just a switch !!!   I am able to leave the key and know that everything will be taken care of.  Did I mention price???   You can’t beat their rates.  You can’t beat their service.  You can’t beat their dependability.
Don’t waste your time or money calling anyone else.”
Yvette Long
Savannah, GA